Privacy Policy

Welcome to our privacy policy, we invite you to read it carefully to learn why Villa Ananda collects your personal data and how it is processed. This policy is subject to change and should be consulted when you decide to visit us.

What is and is not done with your personal data on this website you will find here.

This policy sets out how the personal information of everyone who interacts with Villa Ananda through this website will be treated and protected. Please, you must read all sections of the Legal Notice, the cookies policy and this privacy policy before using this website.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, Lajja Reser, informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the Data you provide, and to which the security, technical and organizational purposes provided for in current regulations, are treated by Lajja Reser, as data controller.

Who Is Responsible For This Website?

Identity of the person responsible: Lajja Reser
Tradename: Villa Ananda
E-mail: lajja(@)villaananda.com
Activity: Consulting services
Contact data of the person responsible: lajja(@)villaananda.com

What Personal Data Is Collected on This Website?

For the purposes established in this Privacy Policy, Villa Ananda collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Website:

Identification data: name, surname.
Contact information: postal address, email, mobile phone number.
Contractual data: data on contractual transactions, ID, products and services purchased, financial transactions, payment data.
Navigation data: IP address, device type and identification, browser type, domain through which you access the Website, navigation data, activity on the Website.

On What Legal Basis Are These Data Processed?

We process your personal data on the following legal bases:

The execution of a contract with Villa Ananda for the contracting of services, publishing advertisements and managing the requested services. User consent in relation to contact, subscription to content and sending of commercial communications, via email, cookies or messaging systems. The legitimate interest of the data controller to protect users of the Villa Ananda website from abuse and fraud in the use of our services.

For What Purposes Will We Process Your Data?

On this website, there are different forms, in each of them, the information collected will be used in the following way:

Contact form: There is also a contact form for queries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the website.

Content subscription forms: There are several forms to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusive to villaananda.com subscribers.

Comment form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

Sales form: I also process data to manage the purchase of our services, including order management, payment and all operations related to the contracting of the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.

Download Systems: On this website you can download different contents that are periodically added in text, video or audio format. In this case, an email address is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.

Personal Data Retention Period

Customer Data: The retention period for personal data will vary depending on the service contracted by the Customer. In any case, it will be the minimum necessary, and may be kept for up to:

4 years: Law on Violations and Sanctions in the Social Order (obligations regarding membership, registration, deregistration, contributions, payment of salaries, etc.); Arts. 66 et seq. General Tax Law (accounting books, etc.).
5 years: Art. 1964 of the Civil Code (personal actions without special term).
6 years: Art. 30 of the Commercial Code (accounting books, invoices, etc.).
10 years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

Subscriber data: From the moment the user subscribes until they unsubscribe.

Data of potential clients: the data will be kept in all cases for the duration of the established commercial relationship and, once concluded, for two years, unless the user requests its deletion beforehand.

What Are Your Rights Regarding the Use of Your Data?

Any person has the right to obtain confirmation as to whether or not Villa Ananda is processing personal data concerning him or her.

Interested persons have the right to:

Request access to personal data relating to the interested party. Request rectification or deletion. Request cancellation. Request limitation of your processing. Object to treatment. Request data portability.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through its website: https://www.aepd.es/es

To exercise these rights, you can write to lajja(@)villaananda.com.

There is a form for exercising your rights, you can request it by email or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or accompanied by a photocopy of the ID.

If you are represented by someone, you must attach a copy of their ID, or it must be signed with your electronic signature.

Forms can be submitted in person, sent by letter or by email to the address of the person responsible that appears at the beginning of this text.

Remarketing Actions: Google Ads

Ads is a Google platform for ADVERTISERS who want to advertise on GOOGLE. villaananda.com uses Google Ads, the Google advertising platform that allows you to create campaigns and ads to display on other websites. When creating an ad, you can segment the audience by:

Place. Demographic data (age, gender, etc.). Interests (activities, hobbies, etc.). What they buy online and through other channels. Etc.

Data obtained through Google Ads is subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Google be used for a different purpose.

Facebook Ads

Facebook Ads are used on this website:

Facebook Ads allows you to segment your audience to target an ad.

Using Facebook’s custom audiences feature, you can create an audience from Facebook user and subscriber data, such as email addresses and phone numbers. To do this, you need to share your databases with Facebook and then create custom audiences by targeting ads to people with similar profiles.

No sensitive personal information is used to target ads in accordance with Facebook’s Policies, and is not shared with third parties or other advertisers. It will be deleted by Facebook as soon as the process is complete. Facebook will also ensure confidentiality.

Facebook’s advertising system allows you to display relevant and useful ads without revealing your identity to advertisers, allowing you to reach groups of people with specific profiles.

At any time, as a user, you can revoke your consent through https://www.facebook.com/settings?tab=ads, where you can configure the reception of advertisements. You can also indicate that you do not want interest-based ads from Facebook, or from other companies, through the European Interactive Digital Advertising Alliance (EDAA) of Your On Line Choices (http://www.youronlinechoices.com/es/) or in the settings of your computer or mobile device.

In order to use the custom audiences feature, this website uses the Facebook Website Custom Audience tool, which makes use of the Facebook pixel that marks the visitor to this website anonymously. If you wish to object to the use of Facebook Website Custom Audiences, you have the option to do so at: https://www.facebook.com/ads/website_custom_audiences/.

For more information about the scope and purpose of data collection by Facebook and its subsequent processing, as well as to configure your privacy settings, please visit the following links: https://www.facebook.com/privacy/explanation.

Facebook Conversion Tracking Pixel

For the optimization of advertising campaigns for ads placed on Facebook and for statistical purposes, the conversion tracking pixel of Facebook Inc., 1601 s. California Ave, Palo Alto, CA 94304, is used, which tracks user actions after clicking on an ad.

The data obtained through this pixel is anonymous and does not refer to identified natural persons, nor is it stored, nor are profiles created with their personal data.

This data may be stored and processed by Facebook, which may link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook’s data use policy, which can be found at https://www.facebook.com/about/privacy/, recently updated at https://www.facebook.com/about/privacy/update.

You can allow Facebook and its partners to place advertisements on and off Facebook, and for these purposes a cookie may be stored on your computer.

Notification and Declaration of Breaches

Security notification and breach declaration

At Villa Ananda we take security measures appropriate to the level of risk to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if Lajja Reser determines that your service data has been misappropriated (including by an Lajja Reser employee), has been exposed by a security breach or has been improperly acquired by a third party, Lajja Reser will immediately inform you of such security breach, misappropriation or acquisition.

To Which Recipients Will Your Data Be Communicated?

Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, Lajja Reser shares data with the following providers under their corresponding privacy conditions:

Third-party service providers (such as payment processing services, order processing, analytics, marketing campaign management, website management, and email distribution and other similar service providers) so that they can perform business functions on Lajja Reser’s behalf.

This website may occasionally be accessed by the web development and maintenance company or the hosting company. They have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.

Any international transfer of data resulting from the use of tools or service providers will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy, confidentiality and data security.

Specifically, this website uses the following tools:

Email marketing tool: Mailchimp
Billing tool: —
Analysis tools: Google Analytics and Google Search Console

Affiliate Links and Advertising

This website offers the User sponsored content, advertisements and/or affiliate links.

Among the links you can find, there is the possibility of providing information and making reference to products and/or services and/or information products from third parties. The information that appears in these affiliate links or inserted advertisements is provided by the advertisers themselves, so villaananda.com is not responsible in any case for inaccuracies or errors that the advertisements may contain, nor can it offer guarantees about the experience, integrity or responsibility of the advertisers, or the quality of their products and/or services, although those products or services that villaananda.com and its team have tested will always be recommended.

Furthermore, the advertisements will remain published on the portal until they are removed or suspended by the advertiser or by villaananda.com, which is not responsible for the fact that, once removed from its databases, the advertisements continue to be indexed in search engines other than this portal.

Every user must understand that any contractual or extra-contractual relationship between the User and advertisers, affiliates or third parties contacted through this website, is understood to be carried out solely and exclusively between the user and the advertiser and/or third party. villaananda.com only acts as a channel or advertising medium and, therefore, has no liability for damages or losses of any kind caused by its negotiations, conversations and/or contractual or extra-contractual relationships with advertisers or third parties, natural or legal persons, contacted through this website.

Data Security and Confidentiality

villaananda.com is committed to the use and processing of the user’s personal data, respecting their confidentiality, in accordance with the purpose of said data; as well as to comply with its obligation to store said data and to take all measures to prevent unauthorized alteration, loss, processing or access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures that your data travels in an integral and secure manner; that is, the transmission of data between a server and the web user, and in feedback, is completely encrypted.

villaananda.com cannot guarantee the absolute invulnerability of the Internet, nor, therefore, the violation of data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, Lajja Reser will ensure that any person who is authorized by Lajja Reser to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon becoming aware of it, Lajja Reser must notify the Client without undue delay and must provide timely information related to the Security Incident as it becomes known, or when the Client reasonably requests it.

Accuracy and Truthfulness of Data

As a user, you are solely responsible for the truthfulness and accuracy of the data you send to villaananda.com, exonerating Lajja Reser (Villa Ananda) from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Lajja Reser (Villa Ananda) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

Changes in the Privacy Policy

Lajja Reser reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, changes will be announced on this page with reasonable notice prior to their implementation.